Official Document

Terms & Conditions mcity88

This document contains the complete rules and conditions for using the mcity88 platform. Please read carefully before registering or using any of our services.

Effective: 1 January 2026 English Operating under international licensing Age 21 and above

Key Points in These Terms

A summary of six important points you need to understand before using mcity88.

Age Limit 21 Years

mcity88 services are only open to individuals who have reached the age of 21. Registration or use by individuals below the age limit is strictly prohibited.

Deposits and Withdrawals

Minimum deposit is RM20 per method. Minimum withdrawal is RM100. Withdrawal processing time is usually between 10 to 45 minutes.

Bonus Conditions

Bonuses given are subject to specific wagering requirements. The 100% welcome bonus up to RM300 requires wagering 20 times the bonus amount before a withdrawal can be made.

Account Security

Each player is only allowed one registered account. The account password is the personal responsibility of the account holder. mcity88 will not be held responsible for unauthorised access resulting from player negligence.

Conduct and Rules

Any attempt at fraud, use of unauthorised software, or manipulation of the system will result in account termination and balance freeze without prior warning.

24/7 Support

The mcity88 customer support team is available via live chat and email in both Malay and English at all times, including public holidays.

Important: By registering or using the mcity88 platform, you are deemed to have read, understood and agreed to all terms and conditions stated in this document. If you do not agree with any provision, please stop using our services.

1. General Provisions

mcity88 is an online gambling platform operating under international licensing. The platform offers a range of games including online slots, live casino, sports betting, fish shooting and dragon tiger to players in Malaysia.

These terms and conditions govern the entire relationship between mcity88 and registered users. All provisions in this document are legally binding and take effect as soon as a player completes the registration process.

mcity88 reserves the right to amend, add or remove any provision in these terms at any time without prior notice. It is the player's responsibility to review these terms from time to time to stay informed of the latest changes.

2. Account Registration and Management

Each individual is only allowed to register one (1) account under the same full name. Registering multiple accounts under the same individual is prohibited and will result in all related accounts being frozen.

During registration, players are required to provide true, accurate and complete information including:

  • Full name as shown on MyKad or passport
  • An active and valid mobile phone number
  • A reachable email address
  • Bank account or e-wallet details for transaction purposes

mcity88 reserves the right to request identity verification at any time. Players who fail to provide verification documents within the set period may face temporary restrictions on their account.

Your account password is personal and confidential. mcity88 will never ask for your password through any communication channel. If you suspect your account has been compromised, contact customer support immediately.

3. Player Eligibility

To use the mcity88 platform, you must meet the following requirements:

  • Aged 21 years or above on the date of registration
  • Registering voluntarily of your own accord
  • Not subject to any legal restrictions related to gambling in the jurisdiction where you reside
  • Not currently enrolled in a self-exclusion programme on any gambling platform
  • Not using borrowed funds or money from unlawful sources for gambling purposes

mcity88 takes the protection of minors seriously. If there is evidence that a player is using this platform below the stipulated age limit, the account will be terminated immediately and all balances will be forfeited.

4. Deposits and Withdrawals

mcity88 supports a range of local and international payment methods for the convenience of Malaysia players. All transactions are processed through systems protected with SSL encryption.

Accepted deposit and withdrawal methods:

  • Touch 'n Go eWallet
  • DuitNow
  • Online banking via FPX
  • Boost
  • ShopeePay
  • Cryptocurrency: USDT, BTC and ETH

Minimum deposit amount is RM20 per payment method. Minimum withdrawal amount is RM100. Withdrawals are processed within 10 to 45 minutes after the request is confirmed.

The bank account or e-wallet details used for withdrawals must be in the same name as the registered mcity88 account. mcity88 does not process withdrawals to third-party accounts.

⚠️ mcity88 reserves the right to request identity verification documents before approving any withdrawal. This is standard procedure to ensure the security of your account.

5. Bonuses and Promotions

mcity88 offers various bonuses to registered players. All bonuses are subject to wagering requirements and specific rules set at the time the bonus is offered.

Welcome Bonus:

  • 100% bonus on first deposit up to a maximum of RM300
  • Wagering requirement: 20 times the bonus amount before bonus winnings can be withdrawn
  • Example: Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement RM100 × 20 = RM2,000
  • Example: Deposit RM800 → Bonus RM300 → Balance RM1,100 → Wagering requirement RM300 × 20 = RM6,000

mcity88 also provides a VIP programme with five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers a different weekly cashback rate — from up to 0.2% (Bronze) to up to 1.0% (Diamond). Progress in the VIP programme depends on a player's level of activity and loyalty over time.

mcity88 reserves the right to cancel bonuses and related winnings if there is evidence of bonus system abuse, creation of multiple accounts, or any form of fraud.

6. Betting Rules

All game results generated by the mcity88 system are final. The game system uses a random number generator (RNG) that has been independently verified and audited to ensure fairness in every game round.

In the event of a technical disruption, disconnection or system error during an active game session, mcity88 will review transaction logs before making a decision regarding affected bet balances. mcity88's decision in such matters is final.

  • Placed bets cannot be cancelled except in cases of confirmed technical error
  • Winnings will be automatically credited to the account balance after the game ends
  • mcity88 reserves the right to set maximum bet limits for any game or market at any time

7. Player Conduct and Prohibitions

Players are strictly prohibited from doing any of the following while using the mcity88 platform:

  • Using automation software, bots, scripts or any hacking tools to manipulate games
  • Colluding with other players to cheat the system
  • Making transactions related to money laundering or illegal activities
  • Using third-party funds without authorisation to make deposits
  • Providing false information during the registration or identity verification process
  • Threatening, attacking or harassing customer support staff

Violating any of the above prohibitions may result in immediate account termination, balance freeze, and legal action where appropriate.

8. Privacy and Data Protection

The collection, storage and use of players' personal data is governed by the mcity88 Privacy Policy, which forms part of this agreement. By using this platform, you agree to the way we process your personal data as described in that policy.

All player personal information is stored securely using SSL encryption and industry-standard security measures. mcity88 will not sell or disclose players' personal information to third parties without consent, except as required by law or a competent authority.

9. Account Suspension and Closure

mcity88 reserves the right to suspend or close a player's account for the following reasons without prior notice:

  • Violation of any provision in these terms and conditions
  • Confirmation that the player is under 21 years of age
  • Suspected activity related to fraud or money laundering
  • Request from a law enforcement body or relevant authority

Players may also request to close their own account by contacting customer support. Any remaining balance in the account (after deducting any bonus that has not met the wagering requirements) will be returned via the original payment method within a reasonable time.

10. Limitation of Liability

mcity88 will not be held responsible for any financial loss, service disruption, or damage arising from:

  • Internet connection failure or network disruption on the player's end
  • Unauthorised access to a player's account due to the player's own negligence
  • Gambling decisions made by the player based on incorrect or incomplete information
  • Technical disruptions beyond mcity88's control, such as third-party server outages

Online gambling carries financial risk. mcity88 recommends that players only use surplus funds that they can afford to lose. This service is for entertainment purposes only.

11. Amendments to Terms and Conditions

mcity88 reserves the right to update these terms and conditions from time to time. Amendments take effect immediately upon publication on this website. Continued use of the platform after amendments are published is considered acceptance of those changes.

For significant changes, mcity88 will notify active players via email or in-platform notification. It is the player's responsibility to check this page regularly.

If you have any questions or need further clarification on any provision in these terms, please contact the mcity88 customer support team, available 24/7 via live chat or email in Malay and English.

Frequently Asked Questions

Frequently asked questions about mcity88 terms and conditions.

Yes. By completing the mcity88 account registration process, you are automatically deemed to have read and agreed to all terms and conditions set out here. If you do not agree with any provision, you should not continue using this platform.

The minimum deposit amount is RM20 per payment method, while the minimum withdrawal amount is RM100. Withdrawals are usually processed within 10 to 45 minutes after the request is confirmed.

Wagering requirements are calculated based on the bonus amount received, not the deposit amount. For example, if you deposit RM100 and receive a RM100 bonus, you need to place bets totalling RM100 × 20 = RM2,000 before winnings from that bonus can be withdrawn.

No. Each individual is only allowed one registered account at mcity88. Creating multiple accounts is a serious violation of these terms and may result in the immediate termination of all related accounts along with a freeze on all balances.

If a technical disruption or disconnection occurs during an active game session, mcity88 will review the system logs to determine the outcome of the affected bets. Decisions made based on the log review are final. You may contact customer support 24/7 for further assistance.

You may request account closure by contacting the mcity88 customer support team via live chat or email. Any valid balance in your account (after deducting bonuses that have not met the wagering requirements) will be returned via your original payment method.

Already Familiar with Our Terms?

You are now ready to start playing at mcity88. Register your account today and enjoy a 100% welcome bonus of up to RM300.

This service is for users aged 21 and above only. Gamble responsibly.